HNE Medicare Advantage Logo
Enroll Now
Compare our plans and find the one that's right for you.
Receive a Free Enrollment Guide  by mail
 Click to register to attend an informational seminar.

Font Size:




Need help choosing the right Medicare Advantage plan?

If you are Medicare eligible and live in Hampden, Hampshire, or Franklin counties, then our HNE Medicare Advantage plans may be just what you’ve been looking for!

We’ve made it easy for you to choose the plan best suited to your healthcare needs and your budget. Whether you prefer to enroll directly on-line, explore plan options, receive a kit by mail, or attend a session, we’re always here to help.



Why choose an HNE Medicare Advantage plan?

Like our parent company, Baystate Health, we know the importance of being a trusted member of our community. We are committed to meeting or exceeding your expectations. 

Plus, you get the added value of a local customer service team that will help you every step of the way.

HNE Medicare Advantage Team

5 Stars

Did you know HNE’s 5-Star status means you can sign up for one of our plans anytime during 2012?

Starting December 8, 2011, Medicare has created a new Special Enrollment Period (SEP) that allows Medicare beneficiaries to enroll in 5-Star Medicare Advantage plans effective January 1, 2012 to December 1, 2012.

So even if you missed the AEP deadline or you are not satisfied with the plan you chose, it’s not too late to switch to HNE Medicare Advantage!

Click here to attend a session to learn more about HNE Medicare Advantage.


Keep your personal financial information confidential. Please be advised that Health New England (HNE) would never call you and ask for financial information (i.e. bank account information) over the telephone. If someone calls saying they represent your health insurance company, please do not give them any financial or personal information including member identification numbers.

For more information on protecting yourself and reporting suspicious activity, see Identity Theft and Fraud.






What would you like to do?

Click to enroll online immediately!
Compare our plans and find the one that's right for you.
Receive a Free Enrollment Guide  by mail
 Click to register to attend an informational seminar.

Submit feedback about your plan directly to Medicare.
Our members may also submit feedback directly to us.


5 Stars
HNE Medicare Advantage is the only 5-star (Excellent) rated plan for 2012 in Massachusetts.
This is Medicare's highest rating for quality and performance.

Plan performance summary star ratings are assessed each year and may change from one year to the next.

For more information,
read about our Plan Ratings
(H8578_2012_204 File & Use 10/17/2011).

Visit to check Medicare overall plan ratings.



Member Services:
Local: 1-413-787-0010 or
Toll Free: 1-877-443-3314
TTY/TTD: 1-800-439-2370
8 a.m. – 8 p.m. / Mon - Fri
(Oct. 15 - Feb. 14:
8 a.m. – 8 p.m./7 days a week)

Prescription Drug Questions:
Toll Free: 1-800-546-5677
TTY/TTD: 1-866-706-4757
24 hours a day/7 days a week
Health New England
One Monarch Place, Suite 1500
Springfield,MA 01144
Directions to HNE
Contact Us

HNE is a health plan with a Medicare contract.

H8578_2012_045R5 CMS Approved 3/12/2012
The information on this page was last updated on 3/8/2012

All contents Copyright ©2011 Health New England, Inc.
All Rights Reserved • Privacy Statement and DisclaimerFile Formats