Health New England

One Monarch Place,
Suite 1500

Springfield, MA 01144


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HNE Medicare Logo




We’ve made it easy for you to choose the plan best suited to your health insurance needs and your budget. Whether you prefer to receive a kit by mail, attend a session, explore plan options, or enroll directly on-line, we’re always here to help.

Why choose an HNE Medicare Advantage plan?

Like our parent company, Baystate Health, we know the importance of being a trusted member of our community. With HNE Medicare Advantage you get the added value of local customer service from a team of individuals who live and work in the community - just like you.

We are committed to meeting or exceeding your expectations and will help you every step of the way.  

*Licensed health insurance sales representatives




Submit feedback about your plan directly to Medicare.
Our members may also submit feedback directly to us.


Member Services:
Local: 413.787.0010 or
Toll Free: 877.443.3314
TTY/TTD: 800.439.2370
8 a.m. – 8 p.m. / Mon - Fri
(Oct. 1 - Feb. 14:
8 a.m. – 8 p.m./7 days a week)


Prescription Drug Questions:
Toll Free: 800.546.5677
TTY/TTD: 866.706.4757
24 hours a day/7 days a week


NCQA Plan Ranking LogoHealth New England (HNE) is the top-ranked Medicare Advantage HMO Plan in Massachusetts and the 13th Medicare Advantage Plan in the U.S. in NCQA’s Medicare Health Insurance Plan Rankings 2013–2014.


The National Committee for Quality Assurance (NCQA) is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care.


HNE Medicare Advantage is an HMO plan with a Medicare contract.
Enrollment in HNE Medicare Advantage depends on contract renewal.

H8578_2014_049 Approved
The information on this page was last updated on 09/30/2013

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