Welcome to HealthScript, HNE's electronic newsletter for our contracted providers. The goal of this publication is to provide you with one, convenient source for the information you need to provide services to HNE members. We also thought this would be a good opportunity to provide you with contact information for our Provider Operations Department.

Provider Operations is available to the Provider Network to support your relationship with HNE by providing training, offering guidance in using HNEDirect, addressing billing issues, and responding to inquiries regarding HNE policies and procedures. In addition to our telephone and on-line availability, we also welcome the opportunity to provide on-site support to you. Please keep the telephone numbers and e-mail addresses listed below handy, and refer to them whenever we can be of service to your practice.

Provider Relations Manager- Dale Zlotnick
787-4000 Ext. 3402
dzlotnick@hne.com

Provider Operations Supervisor-Ann Hurley
787-4000 Ext. 3206
ahurley@hne.com

Mary Humel – Berkshire County , Riverbend Medical Group,
Hartford PHO,
787-4000 Ext. 3401
mhumel@hne.com

Anne Medina-Hampden County, Baycare Health Partners
787-4000 Ext. 3201
amedina@hne.com 

Gia Taylor- Hampshire County, Cooley Dickinson PHO, Valley Health Partners, Noble Health Alliance, Valley Medical Group, Sisters of Providence Health System
787-4000 Ext. 3405
vtaylor@hne.com

We will notify you by mail each time a new issue of HealthScript is published. At that time, you may request a paper copy of the newsletter if you prefer. It is important to us that HealthScript remain useful and relevant to you, so please send your comments and suggestions about the newsletter to jkane@hne.com.