Health New England, Inc. (HNE) is a Health Maintenance Organization (HMO) licensed in Massachusetts.
Our main office is at:
One Monarch Place in Springfield.
HNEs service area in Massachusetts includes Franklin, Berkshire, Hampden and Hampshire counties and part of Worcester county. We also serve Hartford, Litchfield
and Tolland Counties in Connecticut.
Health New England (HNE)
One Monarch Place, Suite 1500
Springfield, MA 01144-1500
Member Service (direct line): 413.787.4004
Member Service (toll free): 800.310.2835
Got a quick question but don’t have time to call?
e-mail us at: email@example.com
We’ll respond within one business day during the
hours listed below. NOTE: This is not a secure e-mail
link, so don’t use it for confidential purposes.
Hours of operation: 8:00 AM--5:00 PM
for walk-ins: 9:00 AM to 4:00 PM
News Media and Public Relations: 413.233.3383