Health New England

One Monarch Place,
Suite 1500

Springfield, MA 01144


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Find a Doctor or Hospital

ProviderSearch through the most updated listing of participating primary care physicians, specialists, hospitals and ancillary providers using our interactive Provider Search tool or our printed Provider Directory.

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Can’t Find a Provider or Doctor?

If your current provider is not listed in this directory, please contact Member Services at one of the phone numbers listed below so we can double-check the status of your provider.

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Member Services:
Local: 413.787.0010 or
Toll Free: 877.443.3314
TTY/TTD: 800.439.2370
8 a.m. – 8 p.m. / Mon - Fri
(Oct. 1 - Feb. 14:
8 a.m. – 8 p.m./7 days a week)


Prescription Drug Questions:
Toll Free: 800.546.5677
TTY/TTD: 866.706.4757
24 hours a day/7 days a week



NCQA Plan Ranking LogoHealth New England (HNE) is the top-ranked Medicare Advantage HMO Plan in Massachusetts and the 13th Medicare Advantage Plan in the U.S. in NCQA’s Medicare Health Insurance Plan Rankings 2013–2014.


The National Committee for Quality Assurance (NCQA) is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care.


HNE Medicare Advantage is an HMO plan with a Medicare contract.
Enrollment in HNE Medicare Advantage depends on contract renewal.

H8578_2014_049 Approved

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