Did you know that on HNEDirect you can:

• Search for member eligibility 

• View existing referrals

• View your claims

• Create e-Claims

• Submit a Claims File Transfer (837 HIPAA batch transaction format)

• Search the Provider Directory

• Look up Formulary drugs

• Download Rx Prior Auth Forms

• View the Provider Manual

• View Medical Guidelines

If you have any questions or need assistance, please contact Health New England at 413-787-4000 or 800-842-4464 or email us at HNEDirect@hne.com.