The Provider Relations Department at Health New England (HNE) is available to the Provider Network to support and assist you in working with HNE. We will provide training, offer guidance in using HNEDirect, provide support with the CAQH on-line credentialing system, and will respond to inquiries regarding HNE policies and procedures. In addition to our telephone and on-line availability we also welcome the opportunity to provide on-site support to you. Please contact us at 413-787-4000 Ext. 5000 to schedule an on-site visit with your practice.