Health Care Language Services Implementation Guide

The Office of Minority Health at the U.S. Department of Health and Human Services have released the “Health Care Language Services Implementation Guide,” an interactive

Web-based learning tool designed to help healthcare professionals plan, implement, and evaluate language access services (LAS) within their organizations. The Guide is available

at no cost to healthcare providers.

Developed with input from a panel of experts in the field of LAS and through rigorous field

research, the Guide is patient centered and family focused. It provides practical step-by-step advice on how to implement LAS to include translation and interpretation services. The Guide features an interactive content presentation, multimedia-based case studies that underscore the importance of LAS, and interactive worksheets to help with planning, implementation, and evaluation of LAS in your organization. The Guide is supported by a rich collection of resources, implementation tips, and examples of forms and documents.

To access the Guide, go online to https://hclsig.thinkculturalhealth.org/user/home.rails.