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We offer a variety of health plans to fit your needs.

Who We Are

Health New England is Baystate Health’s not-for-profit regional provider-owned health plan. Health New England and Baystate Health work together to advance care and enhance lives in support of our mission to improve the health and lives of the people in our communities.


We never compromise on the quality of that which makes us unique and valued.


We consider the impact, relevance, and value of all our decisions and actions.


We are committed to offering a genuine, warm human experience, no matter what.


Health New England members have access to U.S. board-certified physicians 24/7/365 through Teladoc ®. With Teladoc, you can request a phone, mobile app or online video consultation with a Teladoc physician to treat non-emergency medical issues such as colds and the flu, bronchitis, allergies, rashes and more.